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Privacy Policy
We respect and uphold
your rights to privacy
protection as per the
Privacy Act 1988.
PERSONAL INFORMATION WE
MAY HOLD
- Name, address, telephone
number, e-mail or other contact details
- Date of Birth
- Occupation
- Health information
-
Referring Practitioner details
- Pensioner or Health Care Card details
-
Medicare Number
-
Transaction information
associated with provided services
- Any additional information you
provide to us
Any personal
information is destroyed after our legal obligations
to retain the
information have expired.
COLLECTION OF PERSONAL INFORMATION
Normally we collect your personal information
directly from you. However, we may also collect
personal information about you from any health care
providers.
WHAT WE
USE YOUR PERSONAL INFORMATION FOR
-
to assist in providing your
medical treatment and to provide information to
other medical practitioners who provide your
treatment;
-
to assist in answering your own
enquiries, problems or complaints;
-
for our own internal
administrative requirements;
-
to process payment claims and
billings;
-
to provide data to Government
agencies in compliance with legislative
requirements
-
for our quality
programs
-
for our insurers, legal or other
experts
-
for activities involving our
professional associations;
-
if lawfully required to reveal
information or with your consent;
-
for training purposes;
We will not disclose personal information about you
to any person except on a confidential basis in
circumstances described above.
DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES
We may disclose personal information to your
referring practitioner or other health provider or
institution who is providing medical treatment and
to you.
We may be required by law to disclose your personal
information to other parties.
Where you are physically or legally incapable of
giving consent or you physically cannot communicate
consent to disclose, we may disclose personal
information to a responsible person as defined in
the Privacy Act, if disclosure is necessary to
provide appropriate care or treatment to you or for
compassionate reasons, provided that disclosure is
not contrary to any wish you may have expressed
prior to becoming unable to communicate consent.
Your written consent will be required where the
disclosure is being made to a health provider other
than your referring practitioner.
STORAGE
We store personal information:
-
contained in hard
copy documents located securely within the
practice;
-
contained in electronic records
in a secure environment
-
archived to a dedicated storage
facility.
ACCESSING YOUR RECORDS
You may request access to personal information we
hold about you by completing a written request.
We will aim to process any request for access within
30 days of having received your request and you
should note that we are entitled by law to charge
you a reasonable fee for collating, copying and
providing you with access to the records.
We may refuse access to records in certain
circumstances, and if so we will give you
reasons for the refusal in writing.
If you believe that personal information we hold
about you is incorrect, incomplete or inaccurate,
then you may request amendment of it. We will
consider if the information requires amendment. If
we do not agree that there are grounds for
amendment, then we will add a note to the personal
information stating that you disagree with it.
If you have any questions about this policy, or any
issues with the way we treat your privacy, please
communicate in writing to the address below:
The Manager
Oz Radiology
5/82 Meadowlands Rd
Carina Qld 4152
Phone: 07 3395 3040
Fax: 07 3395 3665
Notes:
1. Definitions: “Personal information” and “health
information” have the same meaning as
under the
Privacy Act.
2. This policy may be changed at any time without
notice.
Last amended 10 March,
2007. |
